Bala Rajan
me at balarajan.co.uk
bala.rajan at outlook.com
www.balarajan.co.uk
Sunbury-on-Thames, Surrey UK
Summary
Results-oriented Microsoft Certified CRM Solution Architect / Azure Integration Lead / Senior CRM Lead Developer / Digital Transformation Specialist / Data Migration & Integration Specialist / Unified Service Desk (USD) specialist with design and development skills gained through more than 18 years of commercial experience across various sectors such as Public Sector, Housing Association, Charity, London Borough Councils, Digital Agency, Consulting, Real Estate, Finance, Recruitment, Travel and Media using a wide range of technologies such as Dynamics CRM 4.0, 2011, 2013, 2015, 2016 and Dynamics 365 (both On-Premise / Online), D365 Finance and SCM, Dynamics AX, Scribe, Azure stack and .Net technologies. Proficient in all aspects of the software development life cycle, with expertise in Dynamics CRM and Data migration/integration, Test driven development and extensive experience with Agile methodology.
Development skills have been used in conjunction with strong analysis and design skills to provide solutions that increase productivity, cost savings and other business benefits. Have experience in development of packaged software and the procedures, standards and creation of the documentation required. Thrives in diverse and challenging environments, where high standards of workmanship are expected. Excellent communication skills have been used to present complex technical concepts, in an easy to understand way for non technical people, from CEOs to end users.
Specialties: Dynamics CRM, Data Integration & Migration within Dynamics CRM using Scribe, Azure B2C, Azure Service Bus & other Azure stack, Software Architecture, Digital Transformation, CRM SDK Development, SSRS, Microsoft .NET Technologies.
Interests
| Dynamics CRM Implementation and Customization | Dynamics CRM Architecture (Online / On-Premise) |
| Data Migration / Data Integration | Unified Service Desk (USD) |
| Azure Architecture | Office 365 Integration |
| Service Oriented Architecture | Agile Application Development |
| Dynamics Portals / Digital Transformation | Third Party Integration - PING |
Skills
| Dynamics CRM | Dynamics CRM 1.2, 3.0, 4.0, CRM 2011, 2013, 2015, 2016 (Online and On-Premise), Dynamics 365 (Online and On-Premise) & D365 Finance and SCM |
| Azure | Azure AD, Azure B2C, Azure Service Bus, Azure Functions, Azure Logic Apps & Azure API Manager |
| Portals | Dynamics Portals, Custom MVC Portals, ADX Studio, Magento Portal, PING Integration & Azure B2C Integration |
| Integration | Dualwrite, Scribe Insight (7.9.2) & Online, MS BizTalk and Kingsway Soft |
| Languages | C, C#, Visual Basic.NET, ASP.NET (1.1, 2.0, 3.0, 3.5, 4.0, 4.5), AJAX, XML, XSL, TSQL, JavaScript, Classic ASP, VBScript, CSS 2, HTML, DHTML and HTML5 |
| Packages & Tools | Visual Studio 2015, 2017, 2020 & 2022, CRM SDK, XrmFramework, LinqPad Editor, Team Foundation Server, SOAP UI |
| Databases | SQL Server 2000, 2005, 2008, 2012, 2014, 2016, 2018, 2020 and Oracle |
| Business Intelligence | Power BI, SQL Server Reporting Services (SSRS) and Integration Services (SSIS) |
| Third Party Integration | NHS SPINE, NHAIS, City Sprint, CDIS, Northgate Housing System, Akeneo, Magento Portal, Deeplake, Twilio, Dun & Bradsheet and Concur Expense System |
| Content Management Systems | Sitecore and other In-house CMS |
Professional Certifications
1. Microsoft Certified Technology Specialist - Dynamics CRM, Cert.No:E015-0540
2. Microsoft Azure Architect - AZ-301
3. Microsoft Certified Professional Developer (MCPD) - ASP.NET Developer, Cert.No:D629-2553
4. Microsoft Certified Technology Specialist (MCTS) - ASP.NET Applications, Cert.No:D621-9637
5. Microsoft Certified Technology Specialist (MCTS) - Database Development, Cert.No:D619-1086
Experience
June 2022 - Present: D365 Integration Lead at Midwich UK, Diss, Norfolk
April 2020 - June 2022: CRM Solution Architect at British Red Cross, Moorgate, London
July 2018 - April 2020: CRM Solution Architect at Agilisys, Hammersmith, London
May 2017 - July 2018: CRM Solution Architect at Network Homes, Wembley, London
January 2017 - April 2017: Senior CRM Lead Developer / Architect at London Borough of Merton Council, Morden, London
August 2014 - December 2016: Senior CRM Developer / Consultant at Capita PLC, Weybridge, Surrey
March 2014 - July 2014: CRM Developer / Consultant at Savills PLC, Finsbury Circus, London
January 2013 - March 2014: CRM Developer / Consultant at Bytes Technology Group UK, Surrey
April 2012 - December 2012: .Net Developer / CRM Developer at Comic Relief, Vauxhall, London
February 2010 - March 2012: Analyst / Programmer at Manpower UK, Uxbridge, London
August 2008 - January 2010: .Net Developer / CRM Developer at Trafalgar Tours, London
January 2008 - August 2008: Analyst / .Net Developer at Nationwide Building Society, Swindon
March 2006 - January 2008: Analyst / Developer at Cactusoft, Tolworth, Surrey
February 2005 - February 2006: Web Developer at Quba New Media Ltd, Sheffield
January 2000 - August 2002: Techmark Support Ltd / Citibank Global Division Orbitech, Chennai, India
Education
2002 - 2004 Masters in Computers and Networks.
Sheffield Hallam University, UK
1995 - 1999 Bachelors in Electrical and Electronic Engineering.
University of Madras, India